Privacy Policy
Last Updated: January 2026
1. Introduction
BaikiAtap.my ("we", "us", or "our"), operated by Key Feature Sdn Bhd, respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, and share your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, and residential address (when you request a site inspection).
Media: Photos or videos of your roof/ceiling damages that you send to us via WhatsApp for quotation purposes.
Usage Data: Information on how you access the website, including your IP address and browser type (via cookies).
3. How We Use Your Information
We use your data for the following purposes:
To provide roofing inspection and repair quotations.
To schedule appointments for site visits.
To communicate with you regarding your service request via WhatsApp or phone call.
4. Disclosure of Your Information
To fulfill your service request, we may share your personal information (specifically your name, address, and contact number) with:
Trusted Third-Party Contractors: Professional roofers or technicians who are assigned to perform the inspection or repair work at your property.
Law Enforcement: If required by law or to protect our legal rights.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.
6. Cookies
Our website uses cookies to improve user experience and analyze website traffic. By using our website, you consent to the use of cookies.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Company: Key Feature Sdn Bhd
Email: support@baikiatap.myz
Location: Petaling Jaya, Selangor, Malaysia